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New CSC Hours of Operation
Posted by Casey Spencer on 03/03/14 3:10 PM

March 3, 2014

Going forward, the Customer Support Center (CSC) will have new hours of operation, focusing on days and times when the greatest amount of activity occurs.
The new hours for the CSC are:
Monday - Friday
7:00 a.m. - 10:00 p.m.
8:00 a.m. - 4:00 p.m.
12 Noon - 8:00 p.m.
As in the past, Student Support can be reached at (877) 899 1499 and the CSC can be reached at ext. 1212 or (800) 322-3984 or by emailing

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Clearing Your Web Browsing History/Cache/Temp Files
Posted by Casey Spencer on 09/24/13 11:02 PM

Many issues are resolved by clearing your web browser's cache (web browsing history). A quick way to do this is a keyboard shortcut that works on IE, Firefox, and Chrome.

Open the browser to any web page and hold CTRL and SHIFT while tapping the DELETE key. (This is NOT CTRL, ALT, DEL).

The dialog box will open to clear the browser. Set it to clear everything and click Clear Now or Delete at the bottom.

Close the browser and re-open it fresh to test what wasn't working for you previously.


More info:

Google Chrome:

Mozilla Firefox:

Internet Explorer 9

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