RSS Feed
Knowledgebase

STUDENT SUPPORT CENTER All name changes can only be made DURING 1PM-4PM MONDAY THROUGH THURSDAY. Blackboard syncs with Banner at 6am, 1pm, and 6pm. SSC will do the name changes between 1-4pm so any issues that arrive can be taken care of before the staf...
Setting up parents to add Panther Dollars to a students account: 1. Student goes in and add parent with all the correct info. 2. Parent requests and it send a confirmation to the students (Panther) email and the student then confirms it. Occasionall...
For a complete guide of the Davenport University Enterprise Telephone System (DUETS), please download the attachment.
Kaltura is an audio/video recording platform that lets you create and share video and audio files and is integrated into Blackboard. To get started with Kaltura, visit the main DU website to view the tutorials. See URL below. NOTE: The item marked VID...
Toll Free Phone Number for Student Support: 1-877-899-1499
The latest (October 2016) is that the student will just need to use their normal SSO login info at the site with https prefix: THIS IS A SECURE SITE AND REQUIRES THAT PREFIX. HTTPS://3M.DAVENPORT.EDU [HTTPS://3M.DAVENPORT.EDU/] AND THEN IT PROMPTED FOR HE...
One of the many convenient features the University's phone system provides is a Directory. This feature enables you to lookup and dial any name in the University phone system. Please follow the steps below to utilize the Directory feature: DIRECTORY: ...
The shortcut keys for clearing cache and cookies on PC are Ctrl + Shift + Delete. The shortcut keys on Mac are Command + Shift + Delete. These shortcuts will open the menu for clearing Cookies and Cache. Below are instructions for opening the menu without...
http://www.davenport.edu/information-technology/about-its/policies-and-procedures/general-usage-policy
Fix Missing U Drive in AD: Open Win Explorergo to: \addu>>HomeOpen Location (ie LT)Locate User, Right Click > PropertiesSecurity Tab > Advanced > Click Change Permissions (*in win 7) Bottom left of screen, tick checkbox "Replace permission entries on all ...
Print Management Filter There is no search for a printer ability in the print management tool but you can create filters to find certain printers. 1. Right click on custom filters 2. Click Add new print filter 3. Type in a name for the filter 4. Se...
CSC RESPONSE TO INCIDENT CALLS Direct the individual users to the help option '?' on the site. This will help the user submit or call regarding any issues with the reporting site. If there are any user related questions please contact Paul Ballard,...
Information regarding Student Life - "Community" - Registered Student Organizations From: "Melissa Blythe" Date: Sep 13, 2011 8:34 AM Subject: Community To: "Steve Roth" Steve, This might be a great reference for the CSC when dealing with questions ...
With Safari, go to m.google.com. Scroll all the way to the bottom where it says Google Apps User? and Click on that Enter davenport.edu for our domain on the next screen. Toward the top of the screen in the Green area, click on Sync. Thi...
If after re-imaging a user should have issues importing bookmarks or even saving bookmarks manually in Firefox, try the following fixes... ***While the user affected is logged in and firefox is closed: 1. Go to %appdata%, delete (or rename for backu...
The MSDNAA program has a new name! The new name is Microsoft Imagine. The services, software offered, and site URL are the same, only the name and the site "look" have changed. REFERENCE LINK: http://du-cot.onthehub.com [http://du-cot.onthehub.com/]
One of the many convenient features the University's new phone system provides is called Virtual Login. This feature enables you to travel to other University locations and log into any phone to check your voice mail and make or receive calls from your ow...
A distribution list saves you time when you send messages to the same group of addresses. You can create up to 99 personal distribution lists, and record a name to identify each list. Each personal distribution list can contain up to 200 entries. You c...
Download the attached PDF for the voicemail quick reference guide.
If it is asking you to login to the secure Equitrac keypad when trying to fax only, Choose 'Copy' from the options once you login to the keypad. Once you've chosen 'Copy' you can then fax as well with no problems. It will not charge unless paper is used...
To create your personal NoodleTools account, go to the Library Databases page and click on NoodleTools. Going through the database page identifies you as DU student (see the green box that says _You have been automatically authenticated into the Davenport...
DU ceased to use Turnitin on June 2017. It was replaced with Safe Assign [https://www.davenport.edu/global-campus/technology/safeassign] which is an option in Blackboard assignments.
Certain journals require that the articles submitted to them for publication be reviewed or evaluated for accuracy by other scholars or editors who are experts in the same subject areas (peers of the author) before they accept them for publication. Articl...
Reporting issues with the facilities department such as electrical, plumbing, heating/cooling, etc. To submit a work order: please visit the Davenport web site at: http://www.davenport.edu/facilities/request-work-order Please, be sure to inclu...
We've noticed there is sometimes an error page that comes up and blocks you from changing your password in Webfocus managed reporting. --- To get around this: * Put in your username and a known bad password. * It will tell you it is incorrect. ...
If it froze, you lost connection, or you were kicked out of your exam, midterm, test, quiz, final in Blackboard and are unable to get back into it to complete it, contact your instructor. Your instructor is the only one with the authority to reset your te...
If you are purchasing a book from the online book store, and you wish to access it from a smartphone or tablet, please refer to the information below: "To purchase an eBook from TextbookX.com, simply add the eBook to your shopping cart and checkout, as ...
The Davenport email that you use (@email.davenport.edu) is considered a Gmail address. That means when you configure an email address to add in Microsoft Outlook, you want to use the settings for Gmail. Below you can find a link to a handy guide that has ...
NOTE: The version of Office is now 2016 and IS NOT COMPATIBLE with XP or Vista - ONLY Windows 7 and Higher. NOTE: The normal purchase procedure involves downloading the software. It is recommended to follow these steps from the computer you would like t...
IBM's Statistical Package for the Social Sciences (SPSS) is a statistical program for data analysis available to Davenport students and employees. To download and install please read the notes below and then go to https://davenport.libguides.com/tutoria...
Most popular articles 
 
Newest articles