STUDENT SUPPORT CENTER
All name changes can only be made DURING 1PM-4PM MONDAY THROUGH
THURSDAY. Blackboard syncs with Banner at 6am, 1pm, and 6pm. SSC well
do the name changes between 1-4pm so any issues that arrive can be
taken care of before the...
Setting up parents to add Panther Dollars to a students account:
1. Student goes in and add parent with all the correct info.
2. Parent requests and it send a confirmation to the students
(Panther) email and the student then confirms it.
Occasionall...
For a complete guide of the Davenport University Enterprise Telephone
System (DUETS), please download the attachment.
Q. WHAT DOES THE PERCENTAGE FOR THE DEGREE PROGRESS BAR REPRESENT?
A. The Degree Progress Bar percentage is calculated by evaluating
all of the requirements for the degree program which includes: total
credit hours, cumulative GPA, overall residenc...
Toll Free Phone Number for Student Support: 1-877-899-1499
If you have not used Blackboard's Voice Board tool before, or you are
experiencing issues with Voice Board, please refer to this 3 minute
video. Please make sure you are using Mozilla Firefox as the internet
browser and you have Java updated to its mos...
Student Access:
Please refer student to their course Instructor and/or HIM Program
Director. The Program Directors are:
Marybeth Pieri-Smith (marybeth.pieri-smith@davenport.edu) in SW
Michigan,
Linda Sorensen (linda.sorensen@davenport.edu) in SE Michiga...
One of the many convenient features the University's phone system
provides is a Directory. This feature enables you to lookup and dial
any name in the University phone system. Please follow the steps below
to utilize the Directory feature:
DIRECTORY...
Clearing Temporary Internet Files for Internet Explorer
Please follow these instructions to clear your temporary internet
files.
To clear your temporary internet files, press the shortcut keys
Ctrl+Shift+Delete
1. Open Internet Explorer.
2. Select...
If you are opening a link to a BB collaborate classroom and it just
isnt opening or loading, it's probably because the .jnlp file that
downloads is not associated to be opened by the correct executable.
1. right click the meeting.jnlp file (which will b...
http://www.davenport.edu/information-technology/about-its/policies-and-procedures/general-usage-policy
Fix Missing U Drive in AD:
Open Win Explorergo to: \addu>>HomeOpen Location (ie LT)Locate User,
Right Click > PropertiesSecurity Tab > Advanced > Click Change
Permissions (*in win 7) Bottom left of screen, tick checkbox "Replace
permission entries on all ...
Print Management Filter
There is no search for a printer ability in the print management tool
but you can create filters to find certain printers.
1. Right click on custom filters
2. Click Add new print filter
3. Type in a name for the filter
4. Se...
CSC RESPONSE TO INCIDENT CALLS
Direct the individual users to the help option '?' on the site. This
will help the user submit or call regarding any issues with the
reporting site. If there are any user related questions please contact
Paul Ballard,...
Information regarding Student Life - "Community" - Registered Student
Organizations From: "Melissa Blythe"
Date: Sep 13, 2011 8:34 AM
Subject: Community
To: "Steve Roth"
Steve, This might be a great reference for the CSC when dealing with
questions ...
With Safari, go to m.google.com.
Scroll all the way to the bottom where it says Google Apps User? and
Click on that
Enter davenport.edu for our domain on the next screen.
Toward the top of the screen in the Green area, click on Sync.
Thi...
If after re-imaging a user should have issues importing bookmarks or
even saving bookmarks manually in Firefox, try the following fixes...
***While the user affected is logged in and firefox is closed:
1. Go to %appdata%, delete (or rename for backu...
The MSDNAA program has a new name! The new name is DREAMSPARK
(3/23/12) The services, software offered, and site URL are the same,
only the name and the site "look" have changed.
http://e5.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?ws=5c1f5f21...
If the scrollbar is missing in Blackboard. Please try this fix:
WINDOWS VISTA or WINDOWS-7
1. Click on Control Panel then Personalization and then /Window Color/
click 'advanced appearance settings'.
2. This should being up the windows color and ap...
One of the many convenient features the University's new phone system
provides is called Virtual Login. This feature enables you to travel
to other University locations and log into any phone to check your
voice mail and make or receive calls from your ow...
A distribution list saves you time when you send messages to the same
group of addresses. You can create up to 99 personal distribution
lists, and record a name to identify each list. Each personal
distribution list can contain up to 200 entries. You c...
Download the attached PDF for the voicemail quick reference guide.
To create your personal NoodleTools account, go to the Library
Databases page and click on NoodleTools. Going through the database
page identifies you as DU student (see the green box that says _You
have been automatically authenticated into the Davenport...
DU ceased to use Turnitin on June 2017. It was replaced with Safe
Assign [https://www.davenport.edu/global-campus/technology/safeassign]
which is an option in Blackboard assignments.
Certain journals require that the articles submitted to them for
publication be reviewed or evaluated for accuracy by other scholars or
editors who are experts in the same subject areas (peers of the
author) before they accept them for publication. Articl...
If your students in Blackboard do not have a link to see your Turnitin
assignment, try synchronizing your roster while in the Control
Panel->Course Tools->Turnitin Assignments->_{Name of your
assignment}_. Synchronizing the roster brings in the students w...
Reporting issues with the facilities department such as electrical,
plumbing, heating/cooling, etc.
To submit a work order: please visit the Davenport web site at:
http://www.davenport.edu/facilities/request-work-order
Please, be sure to inclu...
We've noticed there is sometimes and error page that comes up and
blocks you from changing your password in webfocus managed reporting.
---
To get around this:
* Put in your username and a known bad password.
* It will tell you it is incorr...
If it froze, you lost connection, or you were kicked out of your exam,
midterm, test, quiz, final in Blackboard and are unable to get back
into it to complete it, contact your instructor. Your instructor is
the only one with the authority to reset your te...
If you are purchasing a book from the online book store, and you wish
to access it from a smartphone or tablet, please refer to the
information below:
"To purchase an eBook from TextbookX.com, simply add the eBook to your
shopping cart and checkout, as ...
The Davenport email that you use (@email.davenport.edu) is considered
a Gmail address. That means when you configure an email address to add
in Microsoft Outlook 2010, you want to use the settings for Gmail.
Below you can find a link to a handy guide that...
DATE PUBLISHED: Sep 24,2014 CATEGORY:Product:Course Tools; Planned
First Fix Release:Blackboard Learn April 2015 Release; Version:Learn
April 2014 (9.1.201404.160205),Learn October 2014 ARTICLE NO.:
000038770
PRODUCT: Blackboard Learn
RELEASE: 9.1
S...
